Tue, Oct 3, 2023
Quality Analyst Job Description – Roles and Responsibilities

QA Analyst Job Description

The job of a Quantitative Analyst is to test the company’s products / Software after it gets developed in order to check bugs/errors and whether it is functioning properly or not. They are the ones who ensure that the software development principles and practices have been taken care of throughout the development cycle of the software.

Qualifications of a QA


  • A bachelor’s degree (In any industry related field, preferably IT field)
  • While some schools also offer bachelor degree programs in Qualitative Analysis itself or in manufacturing management.
  • Good knowledge of SQL Language
  • Strong communication skills
  • Effective knowledge of problem-solving

This is the minimum requirement to qualify to work as a QA.


[Enroll in QA Training: QA Analyst Training


Role and Responsibilities:

  • A QA is required to create a test plan which has to be designed in such a way that the end result is satisfactory and benefitting.
  • Executing a plan such that all the errors are fixed during the process
  • Developing and maintaining QA procedure documentation
  • Thinking about ways to prevent bugs from occurring in the first place
  • Transforming the corrected software app
  • Suggesting creative and effective solutions for different kind of problems
  • Ensuring correct language, correct formatting, truncated text, avoiding grammatical mistakes and other related errors.
  • Supporting Application developers and technical support staff to carry out identification of defects and resolving it later on
  • Ensuring the plan is perfect in terms of functionality, stability, reliability, performance, and compatibility with other systems
  • Interacting with various resources at workspaces like business or development.
  • Teaching and coaching of new joiners
  • Making sure that positive customer service reviews are received
  • Should have knowledge of testing tools for Quality Assurance
  • Looking after and drafting professional emails for business purposes
  • Keeping track of the latest industrial trends
  • Using the technology optimally
  • Interfacing the relation between call center employees and management of the company
  • Dealing with various challenges faced by the company at any point in time.
  • Ensuring reduction in the employee attrition
  • Identifying the areas where agents require strengthening
  • Introducing training programs
  • Upgrading business processes


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